Nueva Mutua Sanitaria provides full access to the patient's medical information, along with expert medical guidance, through the following methods:
- 1. Direct phone access to the expert medical team.
- 2. Medical attention 24 hours a day, every day of the year.
- 3. Support and guidance for the insured in making healthcare decisions, including:
- Medical information in relation to illnesses, treatment options and methods of prevention.
- Information on appointments and medication.
- 4. Referral to emergency services if required.
- Help understanding laboratory reports, medical terminology, test results and diagnoses.
- Advice on the best centre and/or the specialist in the Nueva Mutua Sanitaria medical team to help treat your health problem.